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Privacy policy

Privacy Policy

This Privacy Policy explains how Rhythmn Vape (“we”, “us”, “our”) collects, uses, and shares your personal information when you visit or make a purchase from rhythmnvape.myshopify.com (the “Site”).

Personal Information We Collect

Information Collected Automatically

When you visit the Site, we automatically collect certain information about your device, including:

  • Web browser type
  • IP address
  • Time zone
  • Cookies installed on your device
  • Pages or products viewed
  • Referring websites or search terms
  • How you interact with the Site

We refer to this as Device Information.

We collect Device Information using the following technologies:

  • Cookies – small data files placed on your device, often including an anonymous unique identifier.
  • Log files – track actions on the Site and collect data such as IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels – electronic tools used to record browsing activity and measure marketing performance.

Information You Provide

When you place an order or attempt to place an order through the Site, we collect certain information, including:

  • Name
  • Billing address
  • Shipping address
  • Payment details
  • Email address
  • Phone number

We refer to this as Order Information.

When we mention Personal Information in this Privacy Policy, we mean both Device Information and Order Information.

How We Use Your Personal Information

We use your Order Information to:

  • Process and fulfil your orders
  • Arrange shipping and delivery
  • Send invoices and order confirmations
  • Communicate with you regarding your order
  • Screen orders for fraud or risk
  • Provide marketing communications where you have agreed to receive them

We use your Device Information to:

  • Detect fraud and security risks
  • Improve and optimise our website
  • Analyse customer browsing behaviour
  • Measure the success of advertising campaigns
  • Deliver relevant advertising and retargeting campaigns

Sharing Your Personal Information

We share your information with trusted third parties where necessary to operate our business, including:

Shopify

We use Shopify to power our online store.
Their privacy policy is available at: https://www.shopify.com/legal/privacy

Google Analytics

We use Google Analytics to understand how visitors use our Site.
Google’s privacy policy is available at: https://policies.google.com/privacy

You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

We may also disclose your information if required by law or to protect our legal rights.

Behavioural Advertising

We may use your personal information to provide targeted advertisements or marketing communications.

You can opt out through the following services:

You can also opt out of many personalised ads here: https://optout.aboutads.info

Do Not Track

Please note that we do not currently change our data collection practices when we receive a “Do Not Track” signal from your browser.

Your Rights

If you are located in the United Kingdom, European Economic Area, or other regions with privacy laws, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to certain processing
  • Withdraw consent where applicable

To exercise your rights, please contact us using the details below.

Data Retention

We retain Order Information for our records unless and until you request deletion, subject to any legal or accounting obligations requiring us to keep it.

International Transfers

Your information may be processed outside the United Kingdom or European Economic Area, including by service providers located in other countries. Where required, we take steps to ensure appropriate safeguards are in place.

Minors

This Site is intended only for individuals aged 18 years or over. We do not knowingly collect personal information from anyone under 18.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page.

Contact Us

If you have any questions, requests, or complaints regarding this Privacy Policy, please contact:

Rhythm N Vape
2 Bull ring, Sedgley,
Dudley DY3 1RU
United Kingdom

Email: consumer.help@rhythmnvape.co.uk